{"id":942,"date":"2020-05-30T04:44:27","date_gmt":"2020-05-30T04:44:27","guid":{"rendered":"https:\/\/www.thorpeforms.com\/?page_id=942"},"modified":"2026-03-17T11:03:44","modified_gmt":"2026-03-17T15:03:44","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.thorpeforms.com\/index.php\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\t\t
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ThorpeForms: Install the Current Version Today<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Whether you’re installing ThorpeForms for the first time or updating from an older version, the process is simple:<\/span><\/p>\n

Installation Instructions: <\/b><\/p>\n

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  1. Click the Download<\/b> button and complete the requested information.<\/span><\/li>\n
  2. Open your Downloads<\/span> folder and run the installer file (thorpeforms.exe<\/b>).<\/span><\/li>\n
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    Follow the setup prompts and click Finish <\/b>when complete.<\/span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n
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    The ThorpeForms Desktop will open automatically.<\/span><\/div>\n<\/li>\n
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    Choose the form you want to use (Closing Disclosure, Refinance, etc).<\/span><\/div>\n<\/li>\n
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    On first use, you’ll be prompted to purchase and enter a license number. Once activated, you’ll have unlimited access to that form for the remainder of 2026. <\/span><\/div>\n<\/li>\n<\/ol>\n
     <\/span><\/span>A 30 Day Free Trial is also available after installation through the ThorpeForms Desktop. Select the desired form, click Launch and then choose 30 Day Trial.<\/span><\/div>\n
     <\/span><\/div>\n

    \u25cf Support for older versions has ended. Use of outdated software may leave your computer at risk and prevent you from accessing the latest forms. Maintenance updates and free technical support are provided with your 2026 ThorpeForms purchase.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDOWNLOAD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Technical Solutions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    I need to print a seller side only disclosure<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    If lenders are only requesting that you provide a Seller’s Disclosure (eliminating the need to fill out a full Closing Disclosure Form), you may want to use the Seller’s Closing Disclosure Professional.<\/p>

    Alternatively, you can complete and save a Closing Disclosure Form, then select Seller Side Only in the ThorpeForms Print menu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    I need to provide an ALTA settlement statement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Purchase the ALTA Settlement Statement Plug-in<\/a> for your Closing Disclosure Form. This Plug-in creates your ALTA Settlement Statements instantly from the information you’ve already entered on your Closing Disclosure Form – no extra typing for you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    I need more lines in section e on the closing disclosure form<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The CFPB regulations for this form clearly state that no lines can be added or deleted under the “Taxes and Other Government Fees” subheading. Use the provided Addendum for Section E to itemize your entries.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    How do i fix Run-time error 5941<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    This error is most commonly caused by using the Enter key when filling out the form, or adding\/removing rows. The form is formatted to very specific government guidelines and should not be changed. If you need assistance fixing your document, send an email to Support<\/a> with a note referencing this specific error message and attach your saved document.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    I've opened a thorpeforms (Word) document on a different computer and i can't find the thorpeforms tOOLBAR<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    When you create and save a document in Microsoft Word, certain user-specific settings are saved with it.\u00a0 Accessing the ThorpeForms toolbar requires manually following a sequence of steps each time that document is edited at a different computer or through quick On-Demand access with the Portability Plug-in<\/a>.<\/p>

    Portability Plug-in users:\u00a0 You have On-Demand access to the ThorpeForms toolbar on all Plug-in compatible ThorpeForms documents.<\/b>\u00a0 (see How to use my Portability Plug-in ….)<\/p>

    Manual access to the ThorpeForms toolbar:
    1. Open the ThorpeForms (Word) document that you want to edit
    2. Click File\u00a0
    3. Click Options
    4. Click Add-ins
    5. In the Manage list, select Templates
    6. Click Go
    7. Click Attach
    8. Select ThorpeForms folder
    9. Select appropriate Product folder
    10. Select appropriate Version folder
    11. Double-click the template document
    12. Click OK<\/p>

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    how to use my Portability Plug-in for On-Demand Access<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. Open the ThorpeForms (Word) document that you want to edit
    2. Click Add-ins > ThorpeForms Plug-in >     Portability Plug-in<\/a>
    The Plug-in will instantly find the correct template file. Click Yes to link.<\/p>

    You now have access to your ThorpeForms toolbar.<\/b><\/p>

    Current Plug-in compatible products:<\/b>
    Closing Disclosure<\/a>
    Closing Disclosure Refinance<\/a>
    Cash Closing Settlement Statement<\/a>
    Commercial Closing HUD-1<\/a>
    Commercial Refinance<\/a>
    Seller’s Closing Disclosure<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\n\t\t\t<\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    ThorpeForms: Install the Current Version Today Whether you’re installing ThorpeForms for the first time or updating from an older version, the process is simple: Installation Instructions:  Click the Download button and complete the requested information. Open your Downloads folder and run the installer file (thorpeforms.exe). Follow the setup prompts and click Finish when complete. The ThorpeForms Desktop […]<\/p>\n","protected":false},"author":1,"featured_media":106,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-942","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/pages\/942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/comments?post=942"}],"version-history":[{"count":118,"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/pages\/942\/revisions"}],"predecessor-version":[{"id":3515,"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/pages\/942\/revisions\/3515"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/media\/106"}],"wp:attachment":[{"href":"https:\/\/www.thorpeforms.com\/index.php\/wp-json\/wp\/v2\/media?parent=942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}