Support by Email
Contact us by email. Please provide your name, software product, the problem or question, and your office contact information. One of our Technical Support specialists will respond as quickly as possible.

Support by Phone
Call Technical Support specialists at 800-330-0428 between the hours of 9 am and 5 pm, EST, Monday - Friday.

Install New Product Revisions

Installs 2018 updates for Closing Disclosure, Closing Disclosure with ALTA Settlement Statements, Closing Disclosure Refi and Seller's Closing Disclosure Professional.
Installs important FL Divorce Professional 2017 updates.
Installs mandatory update for New Jersey Estate Tax.

Tip

It is always important to use the most current version of any software release.

Technical Solutions

Problem: Software failed to install because Java needs to be updated
Solution: Click on the link below to install the latest Java update (free).
Problem: I need to print a Seller Side Only Disclosure
NEW FORM If lenders are only asking you to provide the seller's information, you may want to use the NEW Sellers Closing Disclosure Professional (available on the 2018 ThorpeForms Desktop).
Solution:
(WordPerfect)
  1. Launch a Closing Disclosure Form from the ThorpeForms Desktop.
  2. Fill in the shaded areas of the form and Calculate.
  3. Save your form: File > Save As.
  4. Select: ThorpeForms > Print.
  5. Select: Seller's Side Only AND Allow Edit Before Printing > Print.
  6. The newly created Seller Only document will appear on the screen.
  7. You can now print and save the 2 page Seller's Disclosure document and Signature page.
(Word)
  1. Launch a Closing Disclosure Form from the ThorpeForms Desktop.
  2. Fill in the shaded areas of the form and select Add-Ins/Calculate.
  3. Save your form: File > Save As.
  4. Select: Add-Ins > ThorpeForms > Print.
  5. Select: Seller's Side Only > Print.
  6. A message will appear "Your document has been successfully created ....",
  7. Click OK.
  8. The newly created Seller Only document may be in the background.
  9. To view, select: View > Switch Windows > Seller Only.
  10. You can now print and save the 2 page Seller's Disclosure document and Signature page.
Problem: I need to print an ALTA Settlement Statement
Solution:
(WordPerfect)
  1. Launch a Closing Disclosure with ALTA Settlement Statements from the ThorpeForms Desktop.
  2. Fill in the blue shaded areas of the form and Calculate.
  3. Save your form: File > Save As.
  4. Select: ThorpeForms > Generate > ALTA Settlement Statement Plug-In.
  5. Choose: Combined or Seller Settlement Statement > OK.
  6. A message will appear "Your Settlement Statement Form has been successfully created".
  7. The newly created ALTA Settlement Statement document will appear on the screen. You can now print and save the document.
(Word)
  1. Launch a Closing Disclosure with ALTA Settlement Statements from the ThorpeForms Desktop.
  2. Fill in the blue shaded areas of the form and Calculate.
  3. Save your form: File > Save As.
  4. Select: Add-Ins > ThorpeForms > Generate > ALTA Settlement Statement Plug-In.
  5. Choose: Combined or Seller Settlement Statement > OK.
  6. A message will appear "Your Settlement Statement Form has been successfully created in another Word document window....".
  7. Select: View > Switch Window.
  8. Choose the newly created document. You can now print and save the ALTA Settlement Statement.